Membership Portal FAQs
Troubleshoot here!
- What does it mean to be the Primary Contact on my organization’s account?
- Primary Account Holders can access and edit information about your organization.
- What does it mean to be a Billing Contact on my organization’s account?
- Billing Contact’s will receive direct notifications about accounting needs, and can pay invoices related to your organization’s membership.
- How do I add, remove or edit an employee on my organization’s account?
- You must be the Primary Account Holder for your organization, and can access by clicking on "People" on your member compass.
- To Add: On the right side of the screen, click the green +Add Person button.
- To Remove: Click Remove Person under the Action column.
- To Edit: Simply click the person's name you wish to change details of and you'll be presented with all their profile details.
- You must be the Primary Account Holder for your organization, and can access by clicking on "People" on your member compass.
- Help! I can’t access my account!
- Please email membership@danceusa.org, who can send you a link to reset your login information.
- Why is there a $100 donation included on my membership invoice?
- This $100 donation is optional, and can be removed by clicking the trashcan icon you see on your invoice. Thanks for considering a donation to Dance/USA!
Dance/USA is developing a 2023 Member Directory but we need your help to make it as accurate as possible! If you are the primary account holder, please review the staff listing in your organization's member profile and make any changes, such as removing former staff and adding newly appointed staff. Detailed instructions can be found under "Update Employee Information" on this page on the Dance/USA website. Note: Only the primary account holder will be able to update your organization’s member profile. If you would like to opt out of the 2023 Member Directory please complete this opt out form.